You can return any item purchased at LustforLeather within 14 days from the delivery date. Here’s how:
- Head to our returns portal here.
- Enter your order number (e.g. JKUK1234) and shipping postal (zip) code or email address.
- Select which item(s) you are returning and why.
You MUST use the returns bag provided. Do not send the box back, please recycle or reuse this as you wish. Failure to comply will result in part of your refund being retained to cover the cost of return.
Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.
If your return does not meet the conditions listed, the package will be sent back to you and no refund will be issued.
For further information on the conditions for exercising your right to return, please see our terms and conditions.
We use FedEx,UPS and DHL for all domestic and international shipments. Your shipment will reach you in 7 – 10 business days, which does not include weekends & holidays. As soon as your package is shipped from our warehouse, you will be provided with a tracking number.
Please note that we do not ship to P.O. Boxes.
RETURNS & EXCHANGES
At Lust for Leather, we guarantee 100% customer satisfaction. If you are unsatisfied with your purchase, you may return the item for an exchange or refund within 14 days of receiving your purchase.
The product must be returned in the original condition. Worn washed or otherwise used products will not be accepted.
We offer a limited warranty on our products. If there is an issue of receiving the wrong item or you have an item that is defective beyond normal wear and tears please contact us support@lustforleather.
Original shipping charges will not be refunded unless the return items are deemed defective.
Sale items are non-refundable. No Returns. No Exchanges. No Exceptions. Please double check your sizes! No modifications can be made after your order is placed.
We do not offer direct exchanges. If you want to exchange an item, please follow the return process above for the unwanted item(s) for a full refund and then make a new purchase for the desired item(s).
Instructions for Sending Your Return Back to LustforLeather.com
For all returns, please log into your account that you have created & follow the instructions there for all returns.
Please allow up to 10 business days from the receipt of your return to be processed and your refund issued.
We will notify you once your return has been processed and your refund has been issued.